What’s new in Odoo 18 Point of Sale!

Odoo 18 Point of Sale, What we have to discuss

The Odoo 18 Point of Sale update introduces a suite of innovative features—including a simplified user interface, enhanced security measures, seamless delivery integration, and advanced tracking capabilities—that collectively empower businesses to streamline operations, improve efficiency, and elevate customer service, ultimately driving growth and profitability.

Let’s see What’s new in Odoo 18 Point of Sale (Restaurant Application)

Simplified User Experience

The new restaurant application is designed with simplicity in mind. Users can now launch the Odoo 18 Point of Sale with just a single icon, eliminating the need to navigate complex backend settings. This change ensures that even employees with limited access can operate the system effectively.

Enhanced Security Features

The application now includes a PIN security feature, allowing managers to assign unique PINs to employees. This ensures that only authorized personnel can access sensitive backend functions, enhancing security and accountability.

Streamlined Operations

The new floor plan interface allows cashiers to perform essential functions like cash in, cash out, and basic sales without needing backend access. This streamlining of operations helps reduce errors and improve service speed.

Delivery Services Integration with Urban Piper.

Odoo partnered with Urban Piper, a leading tech company in India. This integration allows restaurants to connect with multiple delivery vendors, such as Uber Eats and Zomato, through a single platform.

Simplified Setup with Odoo 18 Point of Sale

Setting up delivery services is as easy as connecting an API. Once linked, restaurants can manage their delivery orders seamlessly without the need for multiple tablets or systems.

Improvements from Version 17 to 18

Focus on Simplicity and Usability

The transition from Odoo 17 to Odoo 18 Point of Sale has focused on minimizing setup complexity and enhancing user experience. Key improvements include:

1. Predefined Notes: Users can now create and manage predefined notes for orders, making it easier to communicate specific customer requests to the kitchen.
2. Backend Views: The new backend views allow users to access essential information without needing to navigate to the backend, improving efficiency and reducing training time.
3. Virtual Tables and Floating Orders: The introduction of floating orders allows staff to manage orders for customers who are not seated at a designated table, enhancing flexibility in service.
4. Linking and Merging Tables: Staff can easily link and merge tables, allowing for seamless service when groups of customers wish to combine their orders.
5. Takeout Settings: A new takeout feature simplifies tax management, ensuring that the end price remains consistent for customers.

Enhanced Tracking and Accountability

Employee Activity Monitoring

To address concerns about cash handling and accountability, Odoo now provides detailed tracking of employee actions. Administrators can view login/logout records, cash transactions, and any modifications made to orders, ensuring transparency and reducing the risk of fraud.

Payment Editing

In a busy restaurant environment, mistakes can happen. Our new payment editing feature allows administrators to modify payment methods before a ticket is printed, providing flexibility in managing transactions.

Integrations –

WhatsApp Marketing

Odoo now supports WhatsApp integration, allowing restaurants to send receipts and marketing messages directly to customers. This feature enables targeted promotions based on customer purchase history.

Razay Payment Integration

For our users in India, we have integrated Razay, a payment provider that facilitates online payments and QR code transactions, streamlining the payment process for customers.

Conclusion

In conclusion, the new features in Odoo 18 Point of Sale is designed to enhance usability, streamline operations, and improve customer service in the restaurant industry. I invite you to explore these features and reimagine what a POS system can do for your business. Thank you for your attention, and I look forward to your questions!

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Source – Odoo SA